FAQs

We offer same-day or next-day delivery in most areas. At checkout, you can select your preferred delivery slot based on availability in your location.

Absolutely! We use temperature-controlled packaging and dedicated delivery processes to ensure that fresh produce, dairy, and meat products arrive in perfect condition.

We are constantly expanding! You can check if we deliver to your area by entering your PIN code or location on our website or app.

We offer free delivery on orders above a certain amount (e.g., $50). For smaller orders, a nominal delivery fee may apply depending on the delivery slot and area.

No worries! Simply contact our customer support within 24 hours, and we’ll either replace the item or issue a refund—whichever you prefer.

Yes! You can choose your preferred delivery date and time slot during checkout, ensuring it fits your schedule.

We use eco-friendly packaging and separate bags for dry and perishable items. Fragile goods are cushioned to avoid any damage during transit.

Yes, we deliver 7 days a week, including weekends and most public holidays. Delivery slots may fill up quickly during peak times, so book early!